• An ICMIF On-Demand course

Mutual Leadership:
Adapting to a Complex World

Equip your existing and emerging leaders with the tools and mindsets
to help your organisation adapt to a changing world.


Why join the course?

The Mutual Leadership: Adapting to a Complex World course was designed to help equip existing and emerging leaders with the tools and mindsets to help ICMIF member organisations adapt to a changing world. It was first launched as a live online course in 2020, and attracted 133 participants from 55 member organisations in 24 countries over a period of two years. Participants praised the impact of the course that featured engaging, live, online presentations that translate insights from behavioural economics into easy to apply approaches for people, with tools that transform the ways in which individuals and teams make sense of complex situations.

Currently this course is available in English only.

This course is for employees of cooperative and mutual insurers who are increasingly:

Leading others (formally and informally)

Tackling complex situations

Seeking improved decision making and collaboration skills

On demand

The course has been adapted into bite-sized chunks of video content, with each module conveniently structured for on-demand access.

Quiz questions

At the end of each module for reinforcing learning and monitoring learner progress.

Self reflection

A series of questions designed to help learners apply the course tools and insights back in the workplace.

Study at your own pace

The course is suitable for technical insurance and non-technical people, reflecting the typical make-up of a mutual/cooperative insurer.

Course testimonials

I’m very happy with the experience. The course dynamics were very interesting and the tools I now have are very practical and easy to put into action.
Customer Service Coordinator,

The course is about gaining more awareness of self and others, understanding decision-making and being able to lead better in complex situations.
Organizational Development & Change Manager,
South Africa

The materials that came out pre-and post-event were of excellent quality. I really loved the content and the delivery. The energy of the facilitator really came through.
Talent Development Manager,
United Kingdom

I thought the facilitators and the material were both excellent. Some of the information was not new to me personally, but the way it was delivered, and then all tied together was absolutely exceptional.”
Director, Sales and Distribution, Canada

More information

Please contact Mike Ashurst, Senior Vice-President, Learning for more information about this course.